24.09.2017 Sunday, Swissotel The Bosphorus İstanbul

18:0020:00 OIC Ombudsman Association (OICOA) Steering Committee Meeting

20:00 Dinner

For your questions related to the Agenda: +90(312) 4652200 ext. 2038

25.09.2017 Monday, Swissotel The Bosphorus İstanbul

09:00 – 09:30 Registration

Session – I

09:30 – 11:00 Role and Effectiveness of Ombudsman Institutions on Good Governance of Public Administrations and Protection of Citizens’ Rights : Country experiences

Questions & Answers

11:00 – 12:30 Inaugural Ceremony

Mr. Şeref Malkoç
Chief Ombudsman 

Mr. İsmail Kahraman
Speaker of the Parliament (tbc) 

Mr. Recep Tayyip Erdoğan
President of Republic of Turkey 

12:30 – 13:30 Lunch

Session – II

13:30 – 15:30 Problems encountered during examination of complaints and actions that might be taken for the solution of these problems

Questions & Answers

End of 1st Day Sessions

16:00 – 19:00 Visit to Historical Places

19:00 Dinner

For your questions related to the Agenda: +90(312) 4652200 ext. 2038

26.09.2017 Tuesday, Swissotel The Bosphorus İstanbul

Session – III

10:00 – 12:30 Fight against Racism, Xenophobia and Hate Speech

Questions & Answers

Concluding Remarks by Chief Ombudsman

12:30 – 13:30 Lunch

13:30 – 15:30 General Assembly Meeting – I

Recitation from Holy Quran

Admission of New Members
Presentation on OICOA Statutes
Discussion on Statutes
Approval of Statutes and Resolutions
Briefing on the Process of Elections of Board of Directors (BOD)/Office Holders

(Participants : OICOA Members and New Applicants only)

13:30 – 15:00 Association of Mediterranean Ombudsman (AOM) Executive Board Meeting





(Participants : AOM Executive Board Members only)

15:30 – 17:00  Consultation  of  OICOA members  &  Preparation for  Ballotting

(Participants : Participants: OICOA Members only)

15:00 – 17:00 Association of Mediterranean Ombudsman (AOM) Governing Board Meeting

(Participants : AOM Governing and Executive Board Members only)

17:00 – 18:00 General Assembly Meeting – II

Election of the BOD and Office Holders

Introduction of Candidates
Election Procedure
Balloting for BOD/Office Holders
Announcement of Results

18:00 – 18:30 Closing

Mr. Şeref Malkoç – Chief Ombudsman
Other Speakers

End of 2nd Day Sessions

20:00 Dinner

For your questions related to the Agenda: +90(312) 4652200 ext. 2038

Registration Form

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Additional Information

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Swissotel The Bosphorus Istanbul
Vişnezade Mahallesi, Acısu Sokaği No:19, 34357 Beşiktaş/İstanbul


Ombudsman Institution of Turkey


+90 (312) 465 22 00 (ext. 2038)




Kavaklıdere, Nevzat Tandoğan Cd. No:4
06680 Çankaya/Ankara